{"id":4594,"date":"2021-12-21T10:30:08","date_gmt":"2021-12-21T10:30:08","guid":{"rendered":"https:\/\/komenajans.xyz\/?page_id=4594"},"modified":"2022-09-09T11:47:09","modified_gmt":"2022-09-09T11:47:09","slug":"musteri-iliskileri","status":"publish","type":"page","link":"https:\/\/korfx9.com\/fr\/relation-client\/","title":{"rendered":"Relation Client"},"content":{"rendered":"<div style=\"max-width:1300px;\" class=\"nm-row nm-row-boxed nm-row-max-width vc_row wpb_row nm-row-flex nm-row-col-middle  vc_custom_1630483776074\"><div class=\"nm_column wpb_column vc_column_container col-sm-12 vc_custom_1439335914871\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"vc_empty_space\"   style=\"height: 50px\"><span class=\"vc_empty_space_inner\"><\/span><\/div><div class=\"vc_empty_space\"   style=\"height: 20px\"><span class=\"vc_empty_space_inner\"><\/span><\/div><\/div><\/div><\/div><\/div><div class=\"nm-row nm-row-full vc_row wpb_row  vc_custom_1639573426437\"><div class=\"nm_column wpb_column vc_column_container col-sm-12 hidden-md hidden-sm hidden-xs\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t\t\t\t<!-- Flexy Breadcrumb -->\n\t\t\t<div class=\"fbc fbc-page\">\n\n\t\t\t\t<!-- Breadcrumb wrapper -->\n\t\t\t\t<div class=\"fbc-wrap\">\n\n\t\t\t\t\t<!-- Ordered list-->\n\t\t\t\t\t<ol class=\"fbc-items\" itemscope itemtype=\"https:\/\/schema.org\/BreadcrumbList\">\n\t\t\t\t\t\t            <li itemprop=\"itemListElement\" itemscope itemtype=\"https:\/\/schema.org\/ListItem\">\n                <span itemprop=\"name\">\n                    <!-- Home Link -->\n                    <a itemprop=\"item\" href=\"https:\/\/korfx9.com\/fr\">\n                    \n                        Page d'accueil                    <\/a>\n                <\/span>\n                <meta itemprop=\"position\" content=\"1\" \/><!-- Meta Position-->\n             <\/li><li><span class=\"fbc-separator\">\/<\/span><\/li><li class=\"active\" itemprop=\"itemListElement\" itemscope itemtype=\"https:\/\/schema.org\/ListItem\"><span itemprop=\"name\" title=\"Blog\">Blog<\/span><meta itemprop=\"position\" content=\"2\" \/><\/li>\t\t\t\t\t<\/ol>\n\t\t\t\t\t<div class=\"clearfix\"><\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><div style=\"max-width:1300px;\" class=\"nm-row nm-row-boxed nm-row-max-width vc_row wpb_row nm-row-flex nm-row-col-middle  vc_custom_1638013014177\"><div class=\"nm_column wpb_column vc_column_container col-sm-10 vc_custom_1439335914871\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"vc_empty_space\"   style=\"height: 40px\"><span class=\"vc_empty_space_inner\"><\/span><\/div><h2 style=\"font-size: 48px;color: #000000;text-align: left;font-family:Open Sans Condensed;font-weight:700;font-style:normal\" class=\"vc_custom_heading\" >Le Bonheur Des Clients<\/h2><div class=\"vc_empty_space\"   style=\"height: 40px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><span style=\"font-size: 14px; color: #444444;\">Nous am\u00e9liorons continuellement nos processus en fonction des demandes et des attentes des clients et visons \u00e0 \u00e9tablir des relations \u00e0 long terme avec nos clients. Si vous souhaitez \u00e9valuer nos produits et services, vous pouvez remplir le formulaire de satisfaction et nous le faire parvenir.<\/span><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_empty_space\"   style=\"height: 40px\"><span class=\"vc_empty_space_inner\"><\/span><\/div><h2 style=\"font-size: 28px;color: #444444;line-height: 31px;text-align: left;font-family:Open Sans Condensed;font-weight:700;font-style:normal\" class=\"vc_custom_heading\" >PROCESSUS DE GESTION DES PLAINTES<\/h2><div class=\"vc_empty_space\"   style=\"height: 40px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><span style=\"font-size: 14px; color: #444444;\">En tant qu'A\u011fao\u011flu Aerospace and Defence Industry, nous visons \u00e0 maintenir la satisfaction de nos clients au plus haut niveau dans nos services. \u00c0 cette fin, notre processus de gestion des plaintes est mis en \u0153uvre dans le but d'\u00e9valuer de mani\u00e8re objective et impartiale les plaintes de votre part sur des probl\u00e8mes que vous ne trouvez pas suffisants pour r\u00e9pondre aux demandes et aux besoins de nos clients, et vos plaintes sont \u00e9valu\u00e9es et r\u00e9solues.<\/span><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_empty_space\"   style=\"height: 20px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><span style=\"font-size: 14px; color: #444444;\">Toutes les plaintes re\u00e7ues par A\u011fao\u011flu Aerospace and Defence Industry par t\u00e9l\u00e9phone, fax, e-mail et le formulaire de notification de plainte disponible sur le site Web de notre soci\u00e9t\u00e9 sont enregistr\u00e9es et \u00e9valu\u00e9es de mani\u00e8re objective, quelle que soit la personne ou l'institution qui d\u00e9pose la plainte.<\/span><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_empty_space\"   style=\"height: 20px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><span style=\"font-size: 14px; color: #444444;\">Apr\u00e8s avoir \u00e9valu\u00e9 le contenu de la plainte, il est d\u00e9cid\u00e9 si l'industrie de l'aviation et de la d\u00e9fense d'A\u011fao\u011flu rel\u00e8ve de la responsabilit\u00e9. Les plaintes sous la responsabilit\u00e9 d'A\u011fao\u011flu Aerospace and Defence Industry sont \u00e9valu\u00e9es par le personnel concern\u00e9 d'A\u011fao\u011flu Aerospace and Defence Industry, et l'action n\u00e9cessaire pour une solution est d\u00e9cid\u00e9e. Les mesures \u00e0 prendre pour r\u00e9gler la plainte sont mises en \u0153uvre comme pr\u00e9vu et la plainte est close. Le client est inform\u00e9 du processus d'\u00e9valuation des r\u00e9clamations et des activit\u00e9s r\u00e9alis\u00e9es. <\/span><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_empty_space\"   style=\"height: 20px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><span style=\"font-size: 14px; color: #444444;\">Les r\u00e9clamations sont destin\u00e9es \u00e0 \u00eatre r\u00e9solues dans un d\u00e9lai de 3 jours ouvrables au plus tard. Toutefois, si la r\u00e9clamation ne peut \u00eatre r\u00e9solue dans les 3 jours ouvrables, le client en est inform\u00e9. <\/span><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_empty_space\"   style=\"height: 20px\"><span class=\"vc_empty_space_inner\"><\/span><\/div><h2 style=\"font-size: 28px;color: #444444;line-height: 31px;text-align: left;font-family:Open Sans Condensed;font-weight:700;font-style:normal\" class=\"vc_custom_heading\" >S\u00c9CURIT\u00c9<\/h2><div class=\"vc_empty_space\"   style=\"height: 20px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><span style=\"font-size: 14px; color: #444444;\">Les informations, documents et enregistrements obtenus lors du traitement des r\u00e9clamations sont confidentiels et ne sont en aucun cas communiqu\u00e9s \u00e0 des tiers. Lorsque A\u011fao\u011flu Aerospace and Defence Industry doit donner des informations \u00e0 des tiers en raison d'exigences l\u00e9gales, il informe le client de cette situation. <\/span><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_empty_space\"   style=\"height: 40px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><strong> <a href=\"https:\/\/korfx9.com\/fr\/processus-de-gestion-des-plaintes\/\"><span style=\"color: #0000ff;\">FORMULAIRE DE RAPPORT DE PLAINTE \u00bb<\/span><\/a><\/strong><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_empty_space\"   style=\"height: 20px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><span style=\"font-size: 14px; color: #444444;\">Vous pouvez nous joindre via le lien ci-dessus ou les canaux de communication que nous avons partag\u00e9s ci-dessous. <\/span><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_empty_space\"   style=\"height: 20px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>Erhan KUZDERE<br \/>\nResponsable de la gestion de la qualit\u00e9<br \/>\nAdresse E-Mail: kalite@korarms.com<br \/>\nT\u00e9l\u00e9phone: +90 216 527 18 18<br \/>\nT\u00e9l\u00e9copie: +90 216 527 18 29<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><div class=\"nm_column wpb_column vc_column_container col-sm-2\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><\/div><\/div><\/div><\/div><div style=\"max-width:1300px;\" class=\"nm-row nm-row-boxed nm-row-max-width vc_row wpb_row nm-row-flex nm-row-col-middle  vc_custom_1630483776074\"><div class=\"nm_column wpb_column vc_column_container col-sm-12 vc_custom_1439335914871\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"vc_empty_space  slider-alti-bosluk\"   style=\"height: 50px\"><span class=\"vc_empty_space_inner\"><\/span><\/div><\/div><\/div><\/div><\/div><div style=\"max-width:1920px; min-height:600px; background-image:url(https:\/\/korfx9.com\/wp-content\/uploads\/2022\/09\/ahssbanner.png) !important;\" class=\"nm-row nm-row-boxed nm-row-max-width vc_row wpb_row nm-row-flex nm-row-col-middle nm-row-parallax nm-row-parallax-static  anasayfa-parallax-gun\"><div class=\"nm_column wpb_column vc_column_container col-sm-12 vc_custom_1635124555644\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><h2 style=\"color: #ffffff;text-align: center;font-family:Abril Fatface;font-weight:400;font-style:normal\" class=\"vc_custom_heading\" >REJOIGNEZ NOTRE COMMUNAUT\u00c9<\/h2>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p style=\"color: white; text-align: center;\">Recevez les nouvelles et les derni\u00e8res mises \u00e0 jour sur les produits, les actualit\u00e9s et les \u00e9v\u00e9nements<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div role=\"form\" class=\"wpcf7\" id=\"wpcf7-f5-o1\" lang=\"en-US\" dir=\"ltr\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/fr\/wp-json\/wp\/v2\/pages\/4594#wpcf7-f5-o1\" method=\"post\" class=\"wpcf7-form init\" novalidate=\"novalidate\" data-status=\"init\" data-trp-original-action=\"\/fr\/wp-json\/wp\/v2\/pages\/4594#wpcf7-f5-o1\">\n<div style=\"display: none;\">\n<input type=\"hidden\" name=\"_wpcf7\" value=\"5\" \/>\n<input type=\"hidden\" name=\"_wpcf7_version\" value=\"5.6.3\" \/>\n<input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/>\n<input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f5-o1\" \/>\n<input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/>\n<input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/div>\n<p class=\"half\"><label style=\"margin-left:-60px !important;\" >Adresse E-Mail<\/label> <span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input type=\"email\" name=\"your-email\" value=\"\" size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-email wpcf7-validates-as-required wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Adresse E-Mail\" \/><\/span><\/p>\n<p class=\"helfa\" style=\"color:white; font-size:12px !important;\"><span class=\"wpcf7-form-control-wrap\" data-name=\"checkbox-711\"><span class=\"wpcf7-form-control wpcf7-checkbox wpcf7-validates-as-required\"><span class=\"wpcf7-list-item first last\"><label><input type=\"checkbox\" name=\"checkbox-711[]\" value=\"\u015eartlar &amp; Ko\u015fullar ve Gizlilik Politikas\u0131n\u0131 kabul ediyorum.\" \/><span class=\"wpcf7-list-item-label\">J'accepte les Conditions G\u00e9n\u00e9rales et la Politique de confidentialit\u00e9.<\/span><\/label><\/span><\/span><\/span><\/p>\n<p class=\"half\"><input type=\"submit\" value=\"ABONNER\" class=\"wpcf7-form-control has-spinner wpcf7-submit\" \/><\/p>\n<div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div><input type=\"hidden\" name=\"trp-form-language\" value=\"fr\"\/><\/form><\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"Anasayfa \/Blog M\u00dc\u015eTER\u0130 MEMNUN\u0130YET\u0130 M\u00fc\u015fteri talep ve beklentileri do\u011frultusunda s\u00fcre\u00e7lerimizi s\u00fcrekli iyile\u015ftirir ve m\u00fc\u015fterilerimizle uzun s\u00fcreli ili\u015fkiler kurmay\u0131 hedefleriz. \u00dcr\u00fcn ve hizmetlerimizi de\u011ferlendirmek isterseniz memnuniyet formunu doldurarak bizlere ula\u015ft\u0131rabilirsiniz. \u015e\u0130KAYET Y\u00d6NET\u0130M S\u00dcREC\u0130 A\u011fao\u011flu Havac\u0131l\u0131k ve Savunma Sanayi olarak hizmetlerimizde, m\u00fc\u015fterilerimizin memnuniyetini en \u00fcst seviyede tutmay\u0131 hedeflemekteyiz. Bu ama\u00e7la, siz m\u00fc\u015fterilerimizin istek ve ihtiya\u00e7lar\u0131n\u0131n kar\u015f\u0131lanmas\u0131 konusunda [...]","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"templates\/page-full.php","meta":{"inline_featured_image":false},"_links":{"self":[{"href":"https:\/\/korfx9.com\/fr\/wp-json\/wp\/v2\/pages\/4594"}],"collection":[{"href":"https:\/\/korfx9.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/korfx9.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/korfx9.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/korfx9.com\/fr\/wp-json\/wp\/v2\/comments?post=4594"}],"version-history":[{"count":18,"href":"https:\/\/korfx9.com\/fr\/wp-json\/wp\/v2\/pages\/4594\/revisions"}],"predecessor-version":[{"id":8918,"href":"https:\/\/korfx9.com\/fr\/wp-json\/wp\/v2\/pages\/4594\/revisions\/8918"}],"wp:attachment":[{"href":"https:\/\/korfx9.com\/fr\/wp-json\/wp\/v2\/media?parent=4594"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}