{"id":4594,"date":"2021-12-21T10:30:08","date_gmt":"2021-12-21T10:30:08","guid":{"rendered":"https:\/\/komenajans.xyz\/?page_id=4594"},"modified":"2022-09-09T11:47:09","modified_gmt":"2022-09-09T11:47:09","slug":"musteri-iliskileri","status":"publish","type":"page","link":"https:\/\/korfx9.com\/en\/customer-satisfaction\/","title":{"rendered":"Support"},"content":{"rendered":"<div style=\"max-width:1300px;\" class=\"nm-row nm-row-boxed nm-row-max-width vc_row wpb_row nm-row-flex nm-row-col-middle  vc_custom_1630483776074\"><div class=\"nm_column wpb_column vc_column_container col-sm-12 vc_custom_1439335914871\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"vc_empty_space\"   style=\"height: 50px\"><span class=\"vc_empty_space_inner\"><\/span><\/div><div class=\"vc_empty_space\"   style=\"height: 20px\"><span class=\"vc_empty_space_inner\"><\/span><\/div><\/div><\/div><\/div><\/div><div class=\"nm-row nm-row-full vc_row wpb_row  vc_custom_1639573426437\"><div class=\"nm_column wpb_column vc_column_container col-sm-12 hidden-md hidden-sm hidden-xs\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t\t\t\t<!-- Flexy Breadcrumb -->\n\t\t\t<div class=\"fbc fbc-page\">\n\n\t\t\t\t<!-- Breadcrumb wrapper -->\n\t\t\t\t<div class=\"fbc-wrap\">\n\n\t\t\t\t\t<!-- Ordered list-->\n\t\t\t\t\t<ol class=\"fbc-items\" itemscope itemtype=\"https:\/\/schema.org\/BreadcrumbList\">\n\t\t\t\t\t\t            <li itemprop=\"itemListElement\" itemscope itemtype=\"https:\/\/schema.org\/ListItem\">\n                <span itemprop=\"name\">\n                    <!-- Home Link -->\n                    <a itemprop=\"item\" href=\"https:\/\/korfx9.com\/en\">\n                    \n                        Home                    <\/a>\n                <\/span>\n                <meta itemprop=\"position\" content=\"1\" \/><!-- Meta Position-->\n             <\/li><li><span class=\"fbc-separator\">\/<\/span><\/li><li class=\"active\" itemprop=\"itemListElement\" itemscope itemtype=\"https:\/\/schema.org\/ListItem\"><span itemprop=\"name\" title=\"Blog\">Blog<\/span><meta itemprop=\"position\" content=\"2\" \/><\/li>\t\t\t\t\t<\/ol>\n\t\t\t\t\t<div class=\"clearfix\"><\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><div style=\"max-width:1300px;\" class=\"nm-row nm-row-boxed nm-row-max-width vc_row wpb_row nm-row-flex nm-row-col-middle  vc_custom_1638013014177\"><div class=\"nm_column wpb_column vc_column_container col-sm-10 vc_custom_1439335914871\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"vc_empty_space\"   style=\"height: 40px\"><span class=\"vc_empty_space_inner\"><\/span><\/div><h2 style=\"font-size: 48px;color: #000000;text-align: left;font-family:Open Sans Condensed;font-weight:700;font-style:normal\" class=\"vc_custom_heading\" >OUR CUSTOMER SATISFACTION<\/h2><div class=\"vc_empty_space\"   style=\"height: 40px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><span style=\"font-size: 14px; color: #444444;\">We continuously improve our processes in line with customer demands and expectations and aim to establish long-term relationships with our customers. If you want to evaluate our products and services, you can fill in the satisfaction form and send it to us.<\/span><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_empty_space\"   style=\"height: 40px\"><span class=\"vc_empty_space_inner\"><\/span><\/div><h2 style=\"font-size: 28px;color: #444444;line-height: 31px;text-align: left;font-family:Open Sans Condensed;font-weight:700;font-style:normal\" class=\"vc_custom_heading\" >OUR CUSTOMER SATISFACTION POLICY<\/h2><div class=\"vc_empty_space\"   style=\"height: 40px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><span style=\"font-size: 14px; color: #444444;\">A\u011eAO\u011eLU's customer satisfaction policy is based on \"Customer Orientation\". We continuously improve our processes in line with customer demands and expectations and aim to establish long-term relationships with our customers.<\/span><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_empty_space\"   style=\"height: 20px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><span style=\"font-size: 14px; color: #444444;\">We provide our customers with clear and precise information without any charge, keeping personal information confidential. In line with our company's principle of transparency, we make all communication channels openly available to our customers and provide feedback to our customers within the periods we determine.<\/span><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_empty_space\"   style=\"height: 20px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><span style=\"font-size: 14px; color: #444444;\">Feedback and complaints we receive are seen as opportunities to improve our products and services. <\/span><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_empty_space\"   style=\"height: 20px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><span style=\"font-size: 14px; color: #444444;\">By ensuring that all employees are involved in the customer satisfaction process, the necessary personnel and resources will be made available for effective Customer Satisfaction Management. <\/span><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_empty_space\"   style=\"height: 20px\"><span class=\"vc_empty_space_inner\"><\/span><\/div><h2 style=\"font-size: 28px;color: #444444;line-height: 31px;text-align: left;font-family:Open Sans Condensed;font-weight:700;font-style:normal\" class=\"vc_custom_heading\" >PRIVACY<\/h2><div class=\"vc_empty_space\"   style=\"height: 20px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><span style=\"font-size: 14px; color: #444444;\">Information, documents and records obtained during the handling of complaints are confidential and are not given to third parties under any circumstances. When A\u011fao\u011flu Aerospace and Defense Industry has to give information to third parties due to legal requirements, it informs the customer of this situation. <\/span><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_empty_space\"   style=\"height: 40px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><strong> <a href=\"https:\/\/korfx9.com\/en\/complaint-notification-form\/\"><span style=\"color: #0000ff;\">COMPLAINT NOTIFICATION FORM<\/span><\/a><\/strong><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_empty_space\"   style=\"height: 20px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><span style=\"font-size: 14px; color: #444444;\">You can reach us via the link above or the communication channels we have shared below. <\/span><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_empty_space\"   style=\"height: 20px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>Erhan KUZDERE<br \/>\nQuality Management Representative<br \/>\nE-Mail: kalite@korarms.com<br \/>\nTelephone: +90 216 527 18 18<br \/>\nFax: +90 216 527 18 29<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><div class=\"nm_column wpb_column vc_column_container col-sm-2\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><\/div><\/div><\/div><\/div><div style=\"max-width:1300px;\" class=\"nm-row nm-row-boxed nm-row-max-width vc_row wpb_row nm-row-flex nm-row-col-middle  vc_custom_1630483776074\"><div class=\"nm_column wpb_column vc_column_container col-sm-12 vc_custom_1439335914871\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"vc_empty_space  slider-alti-bosluk\"   style=\"height: 50px\"><span class=\"vc_empty_space_inner\"><\/span><\/div><\/div><\/div><\/div><\/div><div style=\"max-width:1920px; min-height:600px; background-image:url(https:\/\/korfx9.com\/wp-content\/uploads\/2022\/09\/ahssbanner.png) !important;\" class=\"nm-row nm-row-boxed nm-row-max-width vc_row wpb_row nm-row-flex nm-row-col-middle nm-row-parallax nm-row-parallax-static  anasayfa-parallax-gun\"><div class=\"nm_column wpb_column vc_column_container col-sm-12 vc_custom_1635124555644\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><h2 style=\"color: #ffffff;text-align: center;font-family:Abril Fatface;font-weight:400;font-style:normal\" class=\"vc_custom_heading\" >JOIN OUR COMMUNITY<\/h2>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p style=\"color: white; text-align: center;\">Get new and latest updates on products, news and events<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div role=\"form\" class=\"wpcf7\" id=\"wpcf7-f5-o1\" lang=\"en-US\" dir=\"ltr\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/4594#wpcf7-f5-o1\" method=\"post\" class=\"wpcf7-form init\" novalidate=\"novalidate\" data-status=\"init\" data-trp-original-action=\"\/en\/wp-json\/wp\/v2\/pages\/4594#wpcf7-f5-o1\">\n<div style=\"display: none;\">\n<input type=\"hidden\" name=\"_wpcf7\" value=\"5\" \/>\n<input type=\"hidden\" name=\"_wpcf7_version\" value=\"5.6.3\" \/>\n<input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/>\n<input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f5-o1\" \/>\n<input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/>\n<input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/div>\n<p class=\"half\"><label style=\"margin-left:-60px !important;\" >E-Mail Address<\/label> <span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input type=\"email\" name=\"your-email\" value=\"\" size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-email wpcf7-validates-as-required wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"E-mail Address\" \/><\/span><\/p>\n<p class=\"helfa\" style=\"color:white; font-size:12px !important;\"><span class=\"wpcf7-form-control-wrap\" data-name=\"checkbox-711\"><span class=\"wpcf7-form-control wpcf7-checkbox wpcf7-validates-as-required\"><span class=\"wpcf7-list-item first last\"><label><input type=\"checkbox\" name=\"checkbox-711[]\" value=\"\u015eartlar &amp; Ko\u015fullar ve Gizlilik Politikas\u0131n\u0131 kabul ediyorum.\" \/><span class=\"wpcf7-list-item-label\">I agree to the Terms &amp; Conditions and Privacy Policy.<\/span><\/label><\/span><\/span><\/span><\/p>\n<p class=\"half\"><input type=\"submit\" value=\"SUBSCRIBE\" class=\"wpcf7-form-control has-spinner wpcf7-submit\" \/><\/p>\n<div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div><input type=\"hidden\" name=\"trp-form-language\" value=\"en\"\/><\/form><\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"Anasayfa \/Blog M\u00dc\u015eTER\u0130 MEMNUN\u0130YET\u0130 M\u00fc\u015fteri talep ve beklentileri do\u011frultusunda s\u00fcre\u00e7lerimizi s\u00fcrekli iyile\u015ftirir ve m\u00fc\u015fterilerimizle uzun s\u00fcreli ili\u015fkiler kurmay\u0131 hedefleriz. \u00dcr\u00fcn ve hizmetlerimizi de\u011ferlendirmek isterseniz memnuniyet formunu doldurarak bizlere ula\u015ft\u0131rabilirsiniz. \u015e\u0130KAYET Y\u00d6NET\u0130M S\u00dcREC\u0130 A\u011fao\u011flu Havac\u0131l\u0131k ve Savunma Sanayi olarak hizmetlerimizde, m\u00fc\u015fterilerimizin memnuniyetini en \u00fcst seviyede tutmay\u0131 hedeflemekteyiz. Bu ama\u00e7la, siz m\u00fc\u015fterilerimizin istek ve ihtiya\u00e7lar\u0131n\u0131n kar\u015f\u0131lanmas\u0131 konusunda [...]","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"templates\/page-full.php","meta":{"inline_featured_image":false},"_links":{"self":[{"href":"https:\/\/korfx9.com\/en\/wp-json\/wp\/v2\/pages\/4594"}],"collection":[{"href":"https:\/\/korfx9.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/korfx9.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/korfx9.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/korfx9.com\/en\/wp-json\/wp\/v2\/comments?post=4594"}],"version-history":[{"count":18,"href":"https:\/\/korfx9.com\/en\/wp-json\/wp\/v2\/pages\/4594\/revisions"}],"predecessor-version":[{"id":8918,"href":"https:\/\/korfx9.com\/en\/wp-json\/wp\/v2\/pages\/4594\/revisions\/8918"}],"wp:attachment":[{"href":"https:\/\/korfx9.com\/en\/wp-json\/wp\/v2\/media?parent=4594"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}