{"id":4594,"date":"2021-12-21T10:30:08","date_gmt":"2021-12-21T10:30:08","guid":{"rendered":"https:\/\/komenajans.xyz\/?page_id=4594"},"modified":"2022-09-09T11:47:09","modified_gmt":"2022-09-09T11:47:09","slug":"musteri-iliskileri","status":"publish","type":"page","link":"https:\/\/korfx9.com\/de\/kundenbeziehung\/","title":{"rendered":"Kundenbeziehung"},"content":{"rendered":"<div style=\"max-width:1300px;\" class=\"nm-row nm-row-boxed nm-row-max-width vc_row wpb_row nm-row-flex nm-row-col-middle  vc_custom_1630483776074\"><div class=\"nm_column wpb_column vc_column_container col-sm-12 vc_custom_1439335914871\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"vc_empty_space\"   style=\"height: 50px\"><span class=\"vc_empty_space_inner\"><\/span><\/div><div class=\"vc_empty_space\"   style=\"height: 20px\"><span class=\"vc_empty_space_inner\"><\/span><\/div><\/div><\/div><\/div><\/div><div class=\"nm-row nm-row-full vc_row wpb_row  vc_custom_1639573426437\"><div class=\"nm_column wpb_column vc_column_container col-sm-12 hidden-md hidden-sm hidden-xs\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t\t\t\t<!-- Flexy Breadcrumb -->\n\t\t\t<div class=\"fbc fbc-page\">\n\n\t\t\t\t<!-- Breadcrumb wrapper -->\n\t\t\t\t<div class=\"fbc-wrap\">\n\n\t\t\t\t\t<!-- Ordered list-->\n\t\t\t\t\t<ol class=\"fbc-items\" itemscope itemtype=\"https:\/\/schema.org\/BreadcrumbList\">\n\t\t\t\t\t\t            <li itemprop=\"itemListElement\" itemscope itemtype=\"https:\/\/schema.org\/ListItem\">\n                <span itemprop=\"name\">\n                    <!-- Home Link -->\n                    <a itemprop=\"item\" href=\"https:\/\/korfx9.com\/de\">\n                    \n                        Starseite                    <\/a>\n                <\/span>\n                <meta itemprop=\"position\" content=\"1\" \/><!-- Meta Position-->\n             <\/li><li><span class=\"fbc-separator\">\/<\/span><\/li><li class=\"active\" itemprop=\"itemListElement\" itemscope itemtype=\"https:\/\/schema.org\/ListItem\"><span itemprop=\"name\" title=\"Blog\">Blog<\/span><meta itemprop=\"position\" content=\"2\" \/><\/li>\t\t\t\t\t<\/ol>\n\t\t\t\t\t<div class=\"clearfix\"><\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><div style=\"max-width:1300px;\" class=\"nm-row nm-row-boxed nm-row-max-width vc_row wpb_row nm-row-flex nm-row-col-middle  vc_custom_1638013014177\"><div class=\"nm_column wpb_column vc_column_container col-sm-10 vc_custom_1439335914871\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"vc_empty_space\"   style=\"height: 40px\"><span class=\"vc_empty_space_inner\"><\/span><\/div><h2 style=\"font-size: 48px;color: #000000;text-align: left;font-family:Open Sans Condensed;font-weight:700;font-style:normal\" class=\"vc_custom_heading\" >KUNDENZUFRIEDENHEIT<\/h2><div class=\"vc_empty_space\"   style=\"height: 40px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><span style=\"font-size: 14px; color: #444444;\">Wir verbessern unsere Prozesse kontinuierlich entsprechend den Kundenanforderungen und -erwartungen und streben langfristige Beziehungen zu unseren Kunden an. Wenn Sie unsere Produkte und Dienstleistungen bewerten m\u00f6chten, k\u00f6nnen Sie das Zufriedenheitsformular ausf\u00fcllen und an uns senden.<\/span><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_empty_space\"   style=\"height: 40px\"><span class=\"vc_empty_space_inner\"><\/span><\/div><h2 style=\"font-size: 28px;color: #444444;line-height: 31px;text-align: left;font-family:Open Sans Condensed;font-weight:700;font-style:normal\" class=\"vc_custom_heading\" >BESCHWERDEMANAGEMENTPROZESS<\/h2><div class=\"vc_empty_space\"   style=\"height: 40px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><span style=\"font-size: 14px; color: #444444;\">Als A\u011fao\u011flu Luft- und Raumfahrt- und Verteidigungsindustrie sind wir bestrebt, die Zufriedenheit unserer Kunden mit unseren Dienstleistungen auf h\u00f6chstem Niveau zu halten. Zu diesem Zweck wird unser Beschwerdemanagementprozess mit dem Ziel implementiert, die Beschwerden von Ihnen zu Themen, die Sie nicht f\u00fcr ausreichend halten, um die W\u00fcnsche und Bed\u00fcrfnisse unserer Kunden zu erf\u00fcllen, objektiv und unparteiisch zu bewerten und Ihre Beschwerden zu bewerten und zu l\u00f6sen.<\/span><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_empty_space\"   style=\"height: 20px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><span style=\"font-size: 14px; color: #444444;\">Alle Beschwerden, die A\u011fao\u011flu Aerospace and Defence Industry per Telefon, Fax, E-Mail und das auf der Website unseres Unternehmens verf\u00fcgbare Beschwerdemeldeformular erhalten, werden erfasst und objektiv bewertet, unabh\u00e4ngig von der Person oder Institution, die die Beschwerde einreicht.<\/span><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_empty_space\"   style=\"height: 20px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><span style=\"font-size: 14px; color: #444444;\">Nach Bewertung des Inhalts der Beschwerde wird entschieden, ob A\u011fao\u011flu Aviation and Defence Industry in den Zust\u00e4ndigkeitsbereich f\u00e4llt. Beschwerden unter der Verantwortung von A\u011fao\u011flu Aerospace and Defence Industry werden von den zust\u00e4ndigen Mitarbeitern von A\u011fao\u011flu Aerospace and Defence Industry bewertet und die notwendigen Ma\u00dfnahmen f\u00fcr eine L\u00f6sung entschieden. Die zur L\u00f6sung der Beschwerde zu ergreifenden Ma\u00dfnahmen werden wie geplant umgesetzt und die Beschwerde wird abgeschlossen. Der Kunde wird \u00fcber den Bewertungsprozess der Reklamationen und die durchgef\u00fchrten Ma\u00dfnahmen informiert. <\/span><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_empty_space\"   style=\"height: 20px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><span style=\"font-size: 14px; color: #444444;\">Reklamationen sollen sp\u00e4testens innerhalb von 3 Werktagen gel\u00f6st werden. Kann die Reklamation jedoch nicht innerhalb von 3 Werktagen gel\u00f6st werden, wird der Kunde informiert. <\/span><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_empty_space\"   style=\"height: 20px\"><span class=\"vc_empty_space_inner\"><\/span><\/div><h2 style=\"font-size: 28px;color: #444444;line-height: 31px;text-align: left;font-family:Open Sans Condensed;font-weight:700;font-style:normal\" class=\"vc_custom_heading\" >SICHERHEIT<\/h2><div class=\"vc_empty_space\"   style=\"height: 20px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><span style=\"font-size: 14px; color: #444444;\">Informationen, Dokumente und Aufzeichnungen, die bei der Bearbeitung von Beschwerden erlangt werden, sind vertraulich und werden unter keinen Umst\u00e4nden an Dritte weitergegeben. Wenn A\u011fao\u011flu Aerospace and Defence Industry aufgrund gesetzlicher Anforderungen Informationen an Dritte weitergeben muss, informiert es den Kunden \u00fcber diese Situation. <\/span><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_empty_space\"   style=\"height: 40px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><strong> <a href=\"https:\/\/korfx9.com\/de\/beschwerdemanagement-prozess\/\"><span style=\"color: #0000ff;\">BESCHWERDEMELDUNGSFORMULAR \u00bb<\/span><\/a><\/strong><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_empty_space\"   style=\"height: 20px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><span style=\"font-size: 14px; color: #444444;\">Sie k\u00f6nnen uns \u00fcber den obigen Link oder die unten angegebenen Kommunikationskan\u00e4le erreichen. <\/span><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_empty_space\"   style=\"height: 20px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>Erhan KUZDERE<br \/>\nQualit\u00e4tsmanagementbeauftragter<br \/>\nE-Mail: kalite@korarms.com<br \/>\nTelefonnummer: +90 216 527 18 18<br \/>\nFax: +90 216 527 18 29<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><div class=\"nm_column wpb_column vc_column_container col-sm-2\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><\/div><\/div><\/div><\/div><div style=\"max-width:1300px;\" class=\"nm-row nm-row-boxed nm-row-max-width vc_row wpb_row nm-row-flex nm-row-col-middle  vc_custom_1630483776074\"><div class=\"nm_column wpb_column vc_column_container col-sm-12 vc_custom_1439335914871\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"vc_empty_space  slider-alti-bosluk\"   style=\"height: 50px\"><span class=\"vc_empty_space_inner\"><\/span><\/div><\/div><\/div><\/div><\/div><div style=\"max-width:1920px; min-height:600px; background-image:url(https:\/\/korfx9.com\/wp-content\/uploads\/2022\/09\/ahssbanner.png) !important;\" class=\"nm-row nm-row-boxed nm-row-max-width vc_row wpb_row nm-row-flex nm-row-col-middle nm-row-parallax nm-row-parallax-static  anasayfa-parallax-gun\"><div class=\"nm_column wpb_column vc_column_container col-sm-12 vc_custom_1635124555644\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><h2 style=\"color: #ffffff;text-align: center;font-family:Abril Fatface;font-weight:400;font-style:normal\" class=\"vc_custom_heading\" >WERDEN SIE MITGLIED UNSERER GEMEINSCHAFT<\/h2>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p style=\"color: white; text-align: center;\">Erhalten Sie neue und aktuelle Informationen \u00fcber Produkte, Neuigkeiten und Veranstaltungen<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div role=\"form\" class=\"wpcf7\" id=\"wpcf7-f5-o1\" lang=\"en-US\" dir=\"ltr\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/de\/wp-json\/wp\/v2\/pages\/4594#wpcf7-f5-o1\" method=\"post\" class=\"wpcf7-form init\" novalidate=\"novalidate\" data-status=\"init\" data-trp-original-action=\"\/de\/wp-json\/wp\/v2\/pages\/4594#wpcf7-f5-o1\">\n<div style=\"display: none;\">\n<input type=\"hidden\" name=\"_wpcf7\" value=\"5\" \/>\n<input type=\"hidden\" name=\"_wpcf7_version\" value=\"5.6.3\" \/>\n<input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/>\n<input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f5-o1\" \/>\n<input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/>\n<input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/div>\n<p class=\"half\"><label style=\"margin-left:-60px !important;\" >E-Mail Adresse<\/label> <span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input type=\"email\" name=\"your-email\" value=\"\" size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-email wpcf7-validates-as-required wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"E-Mail Adresse\" \/><\/span><\/p>\n<p class=\"helfa\" style=\"color:white; font-size:12px !important;\"><span class=\"wpcf7-form-control-wrap\" data-name=\"checkbox-711\"><span class=\"wpcf7-form-control wpcf7-checkbox wpcf7-validates-as-required\"><span class=\"wpcf7-list-item first last\"><label><input type=\"checkbox\" name=\"checkbox-711[]\" value=\"\u015eartlar &amp; Ko\u015fullar ve Gizlilik Politikas\u0131n\u0131 kabul ediyorum.\" \/><span class=\"wpcf7-list-item-label\">Ich stimme den Allgemeinen Gesch\u00e4ftsbedingungen und der Datenschutzrichtlinie zu.<\/span><\/label><\/span><\/span><\/span><\/p>\n<p class=\"half\"><input type=\"submit\" value=\"ABONNIEREN\" class=\"wpcf7-form-control has-spinner wpcf7-submit\" \/><\/p>\n<div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div><input type=\"hidden\" name=\"trp-form-language\" value=\"de\"\/><\/form><\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"Anasayfa \/Blog M\u00dc\u015eTER\u0130 MEMNUN\u0130YET\u0130 M\u00fc\u015fteri talep ve beklentileri do\u011frultusunda s\u00fcre\u00e7lerimizi s\u00fcrekli iyile\u015ftirir ve m\u00fc\u015fterilerimizle uzun s\u00fcreli ili\u015fkiler kurmay\u0131 hedefleriz. \u00dcr\u00fcn ve hizmetlerimizi de\u011ferlendirmek isterseniz memnuniyet formunu doldurarak bizlere ula\u015ft\u0131rabilirsiniz. \u015e\u0130KAYET Y\u00d6NET\u0130M S\u00dcREC\u0130 A\u011fao\u011flu Havac\u0131l\u0131k ve Savunma Sanayi olarak hizmetlerimizde, m\u00fc\u015fterilerimizin memnuniyetini en \u00fcst seviyede tutmay\u0131 hedeflemekteyiz. Bu ama\u00e7la, siz m\u00fc\u015fterilerimizin istek ve ihtiya\u00e7lar\u0131n\u0131n kar\u015f\u0131lanmas\u0131 konusunda [...]","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"templates\/page-full.php","meta":{"inline_featured_image":false},"_links":{"self":[{"href":"https:\/\/korfx9.com\/de\/wp-json\/wp\/v2\/pages\/4594"}],"collection":[{"href":"https:\/\/korfx9.com\/de\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/korfx9.com\/de\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/korfx9.com\/de\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/korfx9.com\/de\/wp-json\/wp\/v2\/comments?post=4594"}],"version-history":[{"count":18,"href":"https:\/\/korfx9.com\/de\/wp-json\/wp\/v2\/pages\/4594\/revisions"}],"predecessor-version":[{"id":8918,"href":"https:\/\/korfx9.com\/de\/wp-json\/wp\/v2\/pages\/4594\/revisions\/8918"}],"wp:attachment":[{"href":"https:\/\/korfx9.com\/de\/wp-json\/wp\/v2\/media?parent=4594"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}